These Terms of Service (the "Terms") are an agreement between you and Talent Acceleration Platform (TAP) B.V. ("TAP", "we", "us"), a company registered in the Netherlands KVK 87362449, with its registered office at Singel 542, 1017 AZ, Amsterdam.

They govern your access to and use of the TAP Careers platform, including our websites, applications, and features (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

How we handle your personal data is explained separately in our Privacy Policy, which forms part of your relationship with us but is a notice, not a contract. Please read it alongside these Terms.

You must be at least 18 years old to use the Service. By using the Service you confirm that you meet this requirement and that the information you provide is accurate and up to date.

You need an account to use most of the Service. You are responsible for keeping your login details secure and for activity that happens under your account. Tell us promptly if you believe your account has been accessed without your permission. You must provide accurate information and keep it current.

TAP helps people reach global careers. Depending on your role and the programs you join, the Service may include: creating and maintaining a career profile, being matched with mentors, scheduling and holding coffee chats through TAP Meet, human coaching sessions, an AI career-coach chat, CV and job-search tools, networking recommendations, screening for programs, events and group sessions, and related communications.

We may add, change, or remove features to improve the Service. We aim to give reasonable notice of significant changes, but some changes may be made without notice where needed for security, legal, or operational reasons.

Some features use artificial intelligence. In particular, the Notetaker can record and transcribe your coffee chats and generate summaries and suggested next steps, and we may use transcripts to enrich your profile. These AI features are optional and run only where the required consent has been given.

Consent to these optional AI features, and consent to any special-category data such as nationality, is taken separately at the point it is relevant, and is not part of accepting these Terms. How the recordings, transcripts, and notes are processed, stored, and deleted, and which providers are involved, is described in the Privacy Policy.

To keep TAP a safe and respectful place, you agree not to:

We may investigate and take action, including removing content or suspending accounts, where these Terms are breached.

You keep ownership of the Content you submit. You grant TAP a non-exclusive, worldwide licence to host, store, process, and display your Content for the purpose of operating and improving the Service. You are responsible for having the rights to the Content you provide, and for making sure it is accurate and appropriate.

Mentors and coaches offer guidance based on their own experience. They are not employees or agents of TAP unless separately agreed, and TAP does not guarantee any particular advice, outcome, or availability. Mentors, coaches, and job seekers agree to treat each other and any information shared during sessions with respect and confidentiality.

Some programs or features may involve fees. Where they do, the applicable fees and payment terms will be shown to you before you commit. Payments are processed by our payment providers [Mollie and eSadad; confirm]. Refund and cancellation terms [to be added]. Sponsored participants may access programs funded by an organization on terms agreed with that sponsor.

The Service works with third-party providers to deliver features (for example, calendar connections and the AI providers behind the Notetaker). Your use of those features may also be subject to the third party's own terms. We list the providers that process personal data in our Privacy Policy.

The Service, including its software, design, brand, and content created by TAP, belongs to TAP or its licensors and is protected by law. These Terms do not give you any rights in TAP's intellectual property beyond using the Service as allowed here.

TAP is the data controller for personal data processed through the Service. We process personal data in line with the GDPR and our Privacy Policy, which explains what we collect, why, the legal bases, the providers involved, international transfers, retention, and your rights. For any privacy question or to exercise your rights, contact privacy@tapcareers.io.

TAP helps you pursue opportunities but does not promise employment, a specific number of introductions, or any particular result. The Service is provided on an "as is" and "as available" basis, to the fullest extent permitted by law. AI-generated content can contain errors and should be reviewed before you rely on it.

To the fullest extent permitted by law, TAP is not liable for indirect or consequential loss, or for loss arising from your use of, or inability to use, the Service. Nothing in these Terms limits liability that cannot be limited under applicable law. [Liability cap and detailed wording to be set by legal counsel, we could use Deserea’s help here]

You can stop using the Service and delete your account at any time. We may suspend or end your access if you breach these Terms or where necessary for legal, security, or operational reasons. When an account is closed, we handle any remaining personal data as described in the Privacy Policy.

We may update these Terms from time to time. If we make a material change, we will give reasonable notice, for example by email or an in-product message, and, where appropriate, ask you to accept the updated Terms before continuing to use the Service.

These Terms are governed by the laws of the Netherlands. Any dispute will be subject to the exclusive jurisdiction of the competent courts of Amsterdam, unless mandatory law provides otherwise.

For questions about these Terms or on Privacy and Rights requests: privacy@tapcareers.io. Postal address: Talent Acceleration Platform (TAP) B.V., Singel 542, 1017 AZ, Amsterdam, Netherlands.

You accept these Terms when you tick the box confirming you agree to the Terms of Service and have read the Privacy Policy at signup, or by continuing to use the Service. Accepting these Terms is not the same as consenting to the optional AI features or to any special category data such as nationality, which you turn on or agree to separately and can change at any time.