Mentor Code of Conduct

TAP Mentor Code of Conduct

TAP mentors help refugees and underrepresented talent, mostly from the Global South, find their way into meaningful work. This code is what we promise each other, so every chat is safe, useful and worth the time on both sides.

Show up and follow through

Be there, on time. If you can't make a chat, tell your TAPer at least 24 hours ahead and offer a new time.
Make each chat count. Read your TAPer’s profile and goal before you meet, keep the chat focused on that goal, and help them leave with clear next steps. If you offer an intro, a CV review or a link, send it.
Give honest, kind feedback. Specific and constructive beats polite and vague. After each chat, leave short feedback: your TAPer sees it, and it helps us support them.
Stay reachable. Reply to new requests promptly and keep in touch through the channels TAP provides, like Slack, email or LinkedIn. Need a break? Use Take a break in Settings > Availability rather than going quiet.
Be flexible. TAPers live in many places and situations. Some are refugees or in crisis areas, where time zones, weekends, power or internet may differ from yours.

Stay professional and respectful

Respect everyone. Treat every TAPer as a peer, whatever their background, gender, faith, nationality or status. Be curious rather than assume: cultures, lived experiences and circumstances differ. Zero tolerance for harassment or discrimination.
Keep it about their career. No selling, no recruiting into unpaid work, no requests for money or favours, and no romantic or personal advances. Leave political and religious views out.
Guide, don't decide. Share what you know; your TAPer makes their own choices.
Protect their privacy. Don't share a TAPer's CV, contact details, location or story without their OK. The TAP Notetaker joins only when both of you agree.
Do open doors. Sharing jobs, referrals and introductions is welcome. Invite a colleague/friend to mentor too.

If something feels off

Tell us. Use Help & support on the platform or write to support@tapcareers.io. A person on the TAP team reads every report, and we keep it confidential.
Stepping back? Tell your TAPer and TAP as early as you can, so no one is left waiting.
When the code is broken, we may pause or end a mentor's access to protect our community.

By clicking I agree and continue, I confirm I've read this code and will mentor by it. Thank you for opening doors.